These Terms of Service ("Terms") govern the legal relationship between Panelika ("Platform", "we", "us", "our") and any individual or business using the Platform ("User", "you", "your"). By registering, accessing, or placing an order on the Platform, you confirm that you have read, understood, and agreed to be legally bound by these Terms.
1. Parties, Scope, and Definitions
These Terms apply to all users of Panelika and regulate access to and use of all website functions, API endpoints, order systems, and support channels.
Definitions
- Platform: The website and all related services accessible at .
- Digital Promotion Services: Campaign-oriented marketing support services for social media visibility and distribution.
- Order: Any paid service request submitted by a User through the Platform.
- API Access: Programmatic integration method provided for approved reseller or business use.
- Balance: Prepaid account credit used only for services available within the Platform.
2. Service Description and Digital Promotion Services
Panelika provides digital marketing and promotion support services. Services may include, without limitation:
- Campaign delivery services across supported social media channels;
- Bulk order and scheduled order management;
- Reseller accounts and API integrations;
- Subscription-based service packages;
- Ticket-based technical support.
The Platform provides digital services only and does not ship physical goods. Service availability, estimated delivery times, and current pricing are listed on relevant service pages and may be updated without prior notice.
3. Account Registration, Security, and Responsibility
3.1 Eligibility
You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use this Platform. You represent that all registration details are accurate, complete, and kept up to date.
3.2 Account Security
You are solely responsible for safeguarding your account credentials. Use a strong and unique password, and enable two-factor authentication (2FA) where available. You must notify support immediately if you suspect unauthorized access.
3.3 Account Ownership
Each account is intended for a single user or legal entity. Unauthorized account transfer, rental, or sharing may result in suspension or termination.
4. Payment Terms and Pricing
4.1 Payment Methods
The Platform supports prepaid account funding via available payment methods displayed on the Add Funds page, such as cards, digital wallets, or other supported channels.
4.2 Pricing
Prices are displayed in the applicable currency shown on the Platform. We reserve the right to update prices and service conditions at any time. Changes do not apply retroactively to completed orders.
4.3 Balance Use
Account balance is for Platform services only. Unless required by applicable law, balance is non-transferable and not redeemable as cash.
4.4 Promotions
Promotions, discount codes, and campaign offers are subject to separate eligibility rules and may be limited, revoked, or modified at any time.
5. Cancellation and Refund Policy
5.1 Order Cancellation
Orders that have entered processing may not be cancellable. Pending orders may be reviewed for cancellation through the support system.
5.2 Partial Delivery
If an eligible order is not fully delivered within its applicable service conditions, a proportional refund may be issued as account credit.
5.3 Cash Refunds
Cash refunds are evaluated in limited situations, including verified duplicate payments or material technical errors attributable to the Platform.
5.4 Non-Refundable Cases
Refunds may be denied in cases including but not limited to:
- Incorrect account, URL, or service selected by the User;
- Destination account restrictions, deletion, or incompatibility;
- Third-party platform policy or technical changes beyond our control;
- Violations of these Terms.
6. Prohibited Activities and Acceptable Use
The following actions are strictly prohibited and may result in immediate suspension or termination:
- Using the Platform for unlawful, harmful, deceptive, or abusive activity;
- Using fraudulent, stolen, or unauthorized payment methods;
- Attempting to disrupt Platform infrastructure, API stability, or security systems;
- Unauthorized scraping, data harvesting, or reverse engineering attempts;
- Circumventing controls through multiple accounts or identity masking;
- Any activity linked to money laundering, terrorism financing, or other criminal conduct;
- Unauthorized use of our trademarks, brand assets, or legal content.
We reserve the right to cooperate with competent authorities and pursue legal remedies where applicable.
7. Service Levels and Limited Guarantees
7.1 Delivery Estimates
Any delivery times shown on service pages are estimates only and may vary depending on traffic, technical factors, and third-party platform conditions.
7.2 Refill or Service Assurance
Where explicitly stated on a specific service listing, limited refill or reprocessing support may be provided under that listing's conditions.
7.3 Platform Availability
We aim for high service availability but do not guarantee uninterrupted access at all times.
8. Intellectual Property Rights
All platform content, source code, trademarks, logos, visual assets, and documentation are owned by Panelika or its licensors and are protected by applicable intellectual property laws. Unauthorized copying, distribution, reverse engineering, or commercial use is prohibited.
9. Data Protection and Privacy
Panelika processes personal data in accordance with applicable privacy laws, including GDPR and other local data protection rules where required.
9.1 Data Categories
Processed data may include account details, email address, IP logs, transaction metadata, order history, and device/browser data.
9.2 Purpose of Processing
Data is processed for account management, order fulfillment, fraud prevention, legal compliance, and customer support.
9.3 User Rights
Subject to applicable law, you may request access, correction, deletion, restriction, or portability of personal data through support channels.
For additional details, please review our Privacy Policy.
10. Limitation of Liability and Indemnification
10.1 Disclaimer
Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Panelika disclaims indirect, incidental, special, or consequential damages.
10.2 Liability Cap
Our aggregate liability for any claim relating to a specific order is limited to the amount paid for that order.
10.3 Indemnification
You agree to indemnify and hold harmless Panelika against claims, losses, and expenses arising from your misuse of the Platform or violation of these Terms.
11. Service Interruptions and Maintenance
The Platform may be temporarily unavailable due to maintenance, infrastructure issues, cyber incidents, provider outages, or force majeure events. We will make commercially reasonable efforts to restore service in a timely manner.
12. Suspension, Termination, and Account Closure
12.1 Termination by Platform
We may suspend or terminate an account, with or without prior notice, in situations including:
- Breach of these Terms;
- Fraudulent or unauthorized payment activity;
- Unlawful or abusive use of Platform services;
- Threats to system integrity or security.
12.2 Closure by User
You may request account closure at any time through support. Any remaining balance or unresolved orders will be handled under the applicable refund and compliance rules.
13. Third-Party Platforms and External Links
Our services may rely on external platforms and providers not controlled by Panelika. We are not responsible for policy changes, outages, restrictions, or technical behavior of third-party services.
14. Children's Privacy
The Platform is not intended for children under 18. If we become aware that personal data from a minor has been collected without valid legal basis, we will take appropriate steps to delete it.
15. Changes to These Terms
We may update these Terms from time to time. Material changes may be communicated via Platform notice and/or registered email. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Turkiye, unless mandatory consumer law in your jurisdiction requires otherwise. Disputes not resolved amicably shall be submitted to the competent courts and enforcement offices of Istanbul.
17. Contact Information
For questions regarding these Terms:
- Support System: /tickets
- Email: support@panelika.com
Our typical response window is within 24 business hours. Please include your account username and ticket subject where applicable.
© 2026 Panelika. All rights reserved. This page may be stored for legal and compliance purposes.